Encompass Launches Enhanced Reefer Service

Exports to Asia climb by 50%

New offerings include peak season guarantee as exports to Asia climb by 50%

Encompass Global Logistics LLC, a fast-growing 3PL that is ranked among the top 20 operators in the Transpacific trade, have announced significant enhancements to its refrigerated services, including a peak season service guarantee to customers exporting to Asia and Australia/New Zealand.

The new reefer services are a response to rapid growth in refrigerated exports to Australasia among Encompass Global Logistics’ customer base, says Ron Folsom, vice president of sales and marketing. “For the produce season that began in June and will go through March/April, many of our exporters are increasing their volumes with Encompass,” he says, noting that Encompass’ exports to Asia and Australia overall are expected to increase by 50 percent and 20 percent, respectively.

To better serve this growing demand, Encompass is offering the industry’s first peak season guarantee. “Because of our vast carrier network and contracts, we are able to guarantee space and provide the necessary schedule flexibility to enable all of our shippers to quickly get their produce to market,” Folsom says.

Encompass’ dedicated Refrigerated Services is a total logistics solution, spearheaded by a specialized reefer-cargo customer service team. In addition to coordinating all transportation, documentation and customs clearances, this team also manages late gates and works closely with suppliers and packing houses, and with transload and fumigation facilities, to ensure that delivery windows are met.

As with all Encompass services, customers have 24/7 access to a Web portal that provides gate-in and on-board information as well as destination arrival times. Through the portal, customers have access to customized reporting for terminal gate-in, vessel loading, destination discharge, consignee gate-out and exception notifications.

Encompass also provides the advantage of a one-stop shop, “offering shippers the best of ocean carriage, freight forwarding and trucking services in a single platform,” Folsom says. “Before we launched our reefer service, exporters had to go and find multiple solutions from a variety of service providers to get their produce overseas. Our service simplifies the exporting process and saves the exporters/growers time and money.” Many logistics companies do not offer reefer services because of the delicate nature of the cargo, Folsom adds, “but it is one of our major strengths.”

Encompass’ new reefer services are available at all major U.S. West Coast ports and at the following ports in Southeast Asia: Busan, Shanghai, Ningbo, Hong Kong, Yantian, Singapore, Tokyo, Nagoya, Xiamen, Yantian, Nansha, Kaohsiung, Yokohama, Kobe, Qingdao, Kwangyang, Hakata, Nogoya, Keelung, Kaohsiung, and Da Chan Bay. In Australia and New Zealand, the service covers the ports of Auckland, Melbourne, Sydney, Suva, Tauranga, Brisbane, Port Chalmers, and Napier.

Some of the top reefer commodities moving between the regions include beef, pork, chicken, apples, cantaloupes, cherries, grapefruits, grapes, lemons, honeydew melon, peaches, pears, plums, pomegranates, watermelon, asparagus, broccoli, cabbage, carrots, cauliflower, celery, garlic, lettuce, potatoes, and spinach.

About Encompass Global Logistics LLC ("Encompass")
Encompass is a fast-growing, dynamic and privately-held 3PL that is ranked among the top 20 Transpacific operators between China and North America. With a well-established global infrastructure as part of the Gong Brothers Holdings International, Ltd. group of companies, Encompass offers customized end-to-end ocean and air services tailored to each shipper’s unique supply chain requirements. Encompass has strategic hub and office locations in North America, Europe, Southeast Asia, China and Australia/New Zealand, and extensive strategic expansion plans in the rapidly growing regions of India, South America, Turkey, South Africa and Vietnam.

In 2011, Encompass moved more than 75,000 TEUs worldwide, over 2 million kilos of air freight and has grown its revenue by 230% year over year since its start up. Encompass is owned and managed by a team of a highly experienced executives with a strong background in the international transportation and logistics industry.

Encompass works with over 18 carrier service networks to provide a diverse range of Fortune 500 companies with flexible and cost effective shipping options, including:

Asia sourcing and supply chain management
Vendor management
Consolidation/P.O. management (Purchase Order Management)
Asia warehousing/distribution
Ocean services – globally
Air freight services – globally
US domestic warehousing
US intermodal truckload/rail
Customs House Brokerage
Cargo insurance
Consulting services
Carrier agency representation

For more information, please visit www.encompassglobal.com.

For more information, please contact: 

Melissa Bradley