With the global economic upset that doesn’t appear to be letting up any time soon, companies have been looking at ways to remain competitive, and the freight industry is no exception. To this end logistics companies are realising the value in building collaborative partnerships with customers and suppliers.
The companies that are adopting this approach are also finding that by investing in strategic business projects such as improved IT infrastructure, the future is now looking more promising. In the case of improving IT infrastructure, including Warehouse Management Systems, Freight forwarders and Cargo Handlers are able to offer more port centric solutions, storing the goods themselves and providing specialist warehousing services in line with the big 3PL’s.
By integrating systems, and creating collaborative interfaces supporting file transfers – companies can boast a genuine advantage – one that is allowing the smaller companies to seriously compete with the bigger players.
Communications with customers is a vital component for on-going business success. We’ve heard stories of warehouse management systems not integrating with customers systems. We find this strange, as we believe a robust and seamless communications interface is essential for successful operations system. This is where we rise above our competitors, offering our customers a genuine competitive advantage through more efficient systems, on top of the increased efficiencies within the warehouse as standard.
The most recent survey by Cap Gemini suggests that ‘shippers and 3pls seek IT that is responsive, delivers valued information, (such as inventory visibility) leverages existing investments and allows for innovation’. What was interesting with this survey is that there seems to be a bit of an IT gap. Where 82% of 3pl’s surveyed agreed that they do provide new and innovative ways to improve logistics effectiveness, only 50% of users of 3pl’s agree with this.
Problems acknowledged from users of 3pls include ‘a lack of continuous, ongoing improvements and achievements in service offerings and unrealized service level commitments’. Leading the list of problems is the lack of internal IT integration, between 3pls and their customers.
System integration is proven to save both parties time and money. The savings are realised in reducing the amount of data entry required, as well as facilitating information flows where required. Using electronic linking or visibility across the web can allow you to ‘lock’ your customers into your system; this works by both improving the service delivered and increasing their switching costs, making it more expensive and administratively harder for them to move their account to another organisation. In the current climate this can be of real importance.
LocateIT WMS and Wireless Mobile Processes from Clydebuilt Business Solutions enable users from all logistics sectors to add value to their customers by providing first class warehouse management, facilitating better communications in all ways, from simple reports and information on demand to complex integrations.
As the system is modular, users are able to add extra features as required, meaning that it’s easy to stay ahead of the game without the heavy price tag.
At the highest level, full two way interfacing between you and your customer’s ERP system allows full synchronicity between systems in a robust, seamless, appropriate, and above all, automatic way. This ultimately adds value to you and your stakeholders.
Automation is the key for future growth, with all parties experiencing an increase in accuracy relating to business data, and a reduction in labour costs attributed to saving time.
Clydebuilt has extensive experience in supporting clients by providing advice in this arena, giving valuable input that has helped many of our customers secure significant new business wins.
Contact us to find out how LocateIT can help you remain competitive in today’s increasingly difficult market. You won’t find us at the Multimodal exhibition, but if you register your interest with us we will find you, and we will help you find the right solution for your warehouse.
Clydebuilt Business Solutions Ltd
Tel: 0141 847 1920 Email: firstname.lastname@example.org
Fruitful relationship promised for Clydebuilt and Lemonpath
Full service logistics providers, Lemonpath Ltd start 2012 on a high by selecting LocateIT WMS. Leicester based Lemonpath have selected LocateIT WMS from Clydebuilt Business Solutions Ltd for total warehouse and inventory control.
With over 200,000 sq ft of warehousing over various units, Lemonpath are currently implementing to leverage their growing expertise and offer further added value and E-fulfilment services to its client base. Introducing LocateIT to replace the current system will provide immediate, tangible results for this Logistics company who pride themselves on flexibility and speed of response.
By utilising LocateIT, it is estimated that the time saving element achieved through the reduction of manual data entry will save the company a considerable sum per month, and release staff time to even better serve the increasing client base. Added to this is the scope to generate further income by increasing business levels without having to increase internal resources.
LocateIT will competently and securely manage client inventory within the warehouse, tightly controlling stock information and providing full track and trace. This is of particular use to Lemonpath who offer Contract Packing services to very demanding and high profile clients.
Both companies have agreed to a phased implementation, ensuring minimum disruption to the activity hub at the heart of operations. Fagan and Whalley, founder members of the Palletforce network have also selected LocateIT to manage their expanding warehouse operations. Clydebuilt Business Solutions are delighted to welcome yet another new customer on board so early in the year. Product developments are feeding through to results leading to enhanced business optimism for 2012.