Turkish Cargo gets IATA Smart Facility Operational Capacity Certification

August 15, 2024

Turkish Cargo, the air cargo brand of Turkish Airlines, has received the IATA Smart Facility Operational Capacity Certification. This prestigious certification, received for the SMARTIST Terminal, confirms that Turkish Cargo’s operational procedures comply with IATA Regulations (IATA Cargo Handling Manual, Dangerous Goods Regulations, ULD Regulations, Temperature Control Regulations, Live Animals Regulations, and Perishable Cargo Regulations).

At SMARTIST, one of the state-of-the-art cargo facilities in the world, cargo is stored and transferred using a computer-controlled Automated Storage and Retrieval System (ASRS), eliminating the need for an operator or forklift. Additionally, ULD storage processes are automated through the ULD Storage System. These smart storage management systems not only expedite operational processes by allocating the workforce to more value-added tasks but also minimise potential risks and reduce costs.

Commenting on the certification, Ali Türk, the Chief Cargo Officer of Turkish Airlines, said; “With a focus on maximising customer satisfaction, Turkish Cargo aims to become the industry leader by 2033. This vision guides all our investments and business processes. The IATA Smart Facility Operational Capacity Certification is a significant endorsement of our brand, as it not only verifies that SMARTIST meets international quality standards but also demonstrates that our digital solutions, smart systems, operations, and human resources are all aligned with our future goals.”

“We are pleased to announce that Turkish Cargo has achieved IATA’s Smart Facility Operational Capacity (SFOC) Certification for its SMARTIST Terminal. This certification highlights Turkish Cargo’s commitment to operational excellence, ensuring that all types of cargo are handled seamlessly, securely, and in full compliance with global standards. The SMARTIST Terminal sets a high bar for cargo facilities worldwide, and SFOC Certification reinforces Turkish Cargo’s vision of leading through maximising customer satisfaction,” said Brendan Sullivan, IATA’s Global Head of Cargo.

The IATA SFOC Certification is granted following detailed examinations conducted by independent auditors according to IATA standards. This prestigious certification demonstrates the compliance of handling and storage processes, from the acceptance of all special and general cargo to their loading onto the aircraft, with global standards. As a result, it enhances the operational efficiency and competitive strength of the facilities, ultimately boosting customer satisfaction.

Read more news and exclusive features in our latest issue here.